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[BUG CUBE] Membership Handbook   I. Overview of the Membership System   Purpose of the Membership System   This membership system is specially launched to give back to our vast number of overseas customers, enhance customer loyalty, and improve the shopping experience. By providing rich membership benefits, we aim to establish long-term and stable cooperative relationships with our members, ensuring that every customer can feel exclusive care and discounts while shopping.   Membership Level Classification   There are two membership levels: Silver Card Member and Gold Card Member. The classification is based on indicators such as the recharge amount, consumption amount, and consumption frequency of members within a natural year, comprehensively considering members' loyalty and activity level.   II. Membership Benefits   Silver Card Member Benefits   - Membership Activation by Recharge: Recharge $150 and become a Silver Card Member starting from that day, with a validity period of one natural year.   - Deduction Coupon Rewards: Be rewarded with five $30 deduction coupons. Each coupon can be used when the consumption amount reaches $120, adding more benefits to your shopping.   - Priority Purchase of New Products: Enjoy the priority purchase right of new products and can purchase newly launched products seven days in advance, getting the trendiest items ahead of others.   - Exclusive Discounts: Receive exclusive coupons irregularly, such as full reduction coupons, discount coupons, etc.; all products enjoy the Silver Card Member preferential price, generally 18% off, helping you save more money when shopping.   Gold Card Member Benefits   - Membership Upgrade by Recharge: Recharge $300 and become a Gold Card Member starting from that day, with a validity period of one natural year.   - Generous Deduction Coupons: Be rewarded with twelve $30 deduction coupons. Each coupon can be used when the consumption amount reaches $120, enjoying more shopping discounts.   - Comprehensive Privileges: Include all the benefits of Silver Card Members, and enjoy an annual shopping discount of 22% off, making your annual shopping more cost-effective.   - High-End Activities: Be invited to participate in the company's online high-end membership activities, such as new product launches, industry seminars, etc., and there are also benefits like rewards and lucky draws, allowing you to interact deeply with the brand.   - Customized Services: Provide personalized product customization services according to members' needs, meeting your unique taste and requirements.   III. Membership Registration and Upgrade   Registration Process   On the company's official independent website platform, click the "Register as a Member" button, fill in your real and valid personal information, including name, email address, contact information, shipping address, etc., and complete the registration to start your exclusive membership journey.   Upgrade Rules   The membership level is evaluated according to the cumulative consumption amount and consumption frequency of members within a natural year. The specific upgrade criteria are as follows:   - A Silver Card Member can be upgraded to a Gold Card Member when the cumulative consumption reaches $1,200 and the number of consumption times reaches 10 times.   Membership Expiration Policy   - Expiration Reminder: 30 days, 15 days, and 7 days before the expiration of the membership validity period, the system will send reminders to members via email and in-site messages respectively, informing members that their membership level is about to expire, as well as relevant information and preferential policies for renewal or upgrade.   - Membership Renewal: If a member renews the membership within 30 days after the expiration, they can enjoy a 10% discount on the renewal amount. After the renewal is successful, the membership level and benefits remain unchanged, and the membership validity period is extended for one natural year.   - Level Adjustment: If a member does not renew the membership after it expires, the membership level will be re-evaluated according to the consumption data of the past natural year. If the consumption data does not meet the standards of a Silver Card Member, the member will be downgraded to an ordinary user and will no longer enjoy membership benefits; if the member still meets the standards of a Silver Card Member, they can regain the corresponding membership level after subsequent recharge or reaching the upgrade conditions.   IV. Membership Points Rules   Points Acquisition   Members can obtain 1 point for every $1 spent. For some specific products or activities, additional point rewards can be obtained. In addition, members can also obtain a certain number of points by participating in interactive behaviors such as platform questionnaires and sharing products, accumulating points easily.   Points Usage   Points can be used to exchange for designated products on the platform, deduct order amounts (every 10 points can deduct $1), participate in point lucky draw activities, etc. The validity period of points is 3 years from the date of acquisition. Points that are not used within the validity period will be automatically invalidated. Remember to use your points in a timely manner.   V. Membership Services and After-sales Service   Customer Service   The company has established a dedicated overseas customer service team to provide services to members through various channels, including online customer service, telephone customer service, and email. The working hours of the customer service team are [am8:00-pm8:00], ensuring that members' inquiries and problems are responded to in a timely manner and solving your problems.   After-sales Service   Provide a complete after-sales service system, including product return and exchange, quality assurance, maintenance, etc. For products that meet the return and exchange conditions, members can apply for return and exchange within 3 days after receiving the products. The company will bear the cross-border logistics costs incurred due to product quality problems, allowing you to shop without worries.   VI. Membership Privacy and Security   Privacy Policy   Strictly abide by relevant international privacy protection regulations to protect the personal information security of members. Member information will only be used for relevant businesses such as order processing and membership benefit provision when necessary, and will not be disclosed to third parties, safeguarding your privacy.   Security Assurance   Adopt advanced technical means and security measures to ensure the transaction security of members on the platform. This includes encrypting the transmission of member data, setting up a secure payment gateway, and conducting regular system security inspections, etc., to prevent member information from being stolen or tampered with and ensuring the safety of your transactions.   VII. Membership System Changes and Explanation   System Changes   The company has the right to adjust and change the membership system according to market conditions, business development needs, etc. The changed content will be announced in advance on the company's official platform, and members should regularly check the platform announcements to keep abreast of the latest membership benefits and rules.   Right of Interpretation   The company reserves the final right of interpretation of this membership system. If members have any questions or suggestions about the membership system, they can contact the company's customer service team at any time, and we will serve you wholeheartedly.